Makkah Hilton & Towers has scooped the coveted award for ‘Best Hotel Performance’ at the prestigious Hilton Middle East Asia Pacific Annual Awards Distribution Ceremony for 2005 in Singapore. Hotel has achieved highest balance score card results for Hilton International MEAP region.
Shuja Zaidi, General Manager of Makkah Hilton & Towers, Ibrahim Al-Fati Director of Operations, and Ibrahim Atwa Director of Business Development were present in Hilton Singapore to receive the Award in a ceremony hosted by Koos Klein, President of Hilton, MEAP.
“This is a tremendous achievement for Makkah Hilton & Towers,” said Zaidi. “This award reflects success of our strong efforts to balance guest satisfaction, development of our team members’ standing, and demonstrates exemplary Hilton service standards. This has positively reflected on revenue and therefore profits. We are proud to have delivered the best performance among all Hilton hotels in MEAP” added Zaidi.
Merit for the annual award is determined by the high levels of service and performance exhibited by the hotel. 2005 marks a significant year of development and progress for the leading hotel brand, during which all Hilton MEAP hotels performed strongly with a commitment to personal service and offering the finest facilities.
Makkah Hilton & Towers, the Holy City’s landmark hotel has just undergone a complete renovation to better its appearance and facilities. The $30M project will be completed by July 2007 and will see full renovation of hotel and towers.
Overlooking the Haram and the Kaaba, the Hilton Makkah & Towers is set in the heart of Makkah, offering 1,400 rooms, suites, and villas. The luxurious Makkah Hilton Hotel & Towers forms part of the largest and most prestigious complex in the holy City.
Inaugurated in 1995, Makkah Hilton Hotel consists of 598 units and features 6 restaurants serving a great variety of modern and classic cuisine. The Hotel has a grand ballroom that accommodates up to 350 persons theater style and three meeting rooms that accommodate from 10 to 100 persons each. A business center is planned to open early 2007 offering basic needs to businessmen. All rooms are equipped with high speed internet access and wireless internet access in public areas for guests, convenience.
Makkah Hilton Towers have been integrated with Makkah Hilton Hotel in September 2002. Integration has added 800 units to Hilton capacity in the Holy City. Towers’ rooms are spacious with spectacular view on Kaaba and Haram. Rooms in renovated towers 3 & 6 have high-speed internet access, two bathrooms in large rooms, and a cotemporary kitchenette.
Makkah Hilton & Towers complex also hosts a full-fledge commercial center with over than 400 brand-name stores, food court, multi-level car park that can take more than 300 vehicles, and a mosque that accommodates 20,000 worshipers.
In addition to the Makkah Hilton & Towers, Hilton International currently operates three other properties in Madinah and in Jeddah.
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