eCompany, the one-stop e-powerhouse business unit of Etisalat today announced a strategic alliance with the Middle East and North Africa operations of Avaya (NYSE:AV), a global leader in business communications applications, systems and services. As part of this strategic alliance, both entities will collaborate in addressing the managed converged communication needs of enterprise customers in the UAE as integrated solution partners. The solutions deployed would cover hardware, application and services .
“This partnership will bring together eCompany’s expertise as one of the foremost ICT service providers in the UAE and Avaya’s expertise in converged communications thereby enabling our key enterprise customers to migrate to IP telephony in a simple and cost effective manner in order to gain competitive advantage and raise customer service levels,” said Ahmad Abdulkarim Julfar, General Manager, eCompany. “As a number of sectors in the UAE become privatized, we see tremendous potential in both converged communications and contact centers, and Avaya is a key new partner in addressing this emerging market.”
As part of the agreement, eCompany and Avaya will jointly address market opportunities around the Middle East’s increasingly mobile workforce and the boosting of corporate productivity through converged communications .
”Partnering with eCompany will enhance Avaya’s market reach in a number of critical industry sectors,” commented Nidal Abou-Ltaif, managing director for Avaya in the Middle East and North Africa. “eCompany has played a central role in increasing Internet usage among the UAE’s business community, and we plan to similarly boost the adoption of converged communications through our collaboration.”
About eCompany
eCompany, Etisalat's e-powerhouse, is the leading provider of Internet services & ICT solutions for finance, retail, business and government sectors. The intent of eCompany is to strengthen relationships with customers and partners and provide them with high-value solutions through a single point of contact. It has the facilities to provide a complete portfolio of Internet offerings, value added services, consulting and project management. eCompany's vision is to be the customer's first choice for Internet services and e-business solutions in the region.
