Renault Al Babtain wins big at renault Middle East Annual Convention in Dubai

Abdulmohsen Abdulaziz Al-Babtain Company (AABC), the authorized dealer of Renault vehicles in the State of Kuwait, is delighted to bring home five prestigious awards received at the Annual Convention organized by Renault Middle East (RME) in Dubai.

The highly-coveted awards were presented by senior Renault regional management to Renault Al Babtain department managers. Renault Al Babtain won these awards over 12 countries in the whole Middle East region like Egypt, Saudi Arabia, UAE and Qatar. 

Renault Al Babtain won the ‘Warranty Performance Champion’ along with ‘Best Customer Satisfaction’ award, in recognition of its professionalism and unfaltering commitment to its customers. Service Manager at Abdulmohsen Abdulaziz Al Babtain Company, was honored with the ‘Best Service Manager award, while Al Babtain Aftersales was recognized for having the ‘Best Business Development Initiative’. In addition, AABC parts department has been awarded for best parts business management of parts fulfilment rate exceeding 95% at all times. As well as, providing best aftersales care support for Renault customers.

Mr. Mohammad Shalaby, Group COO for Al Babtain group said, “We are extremely pleased to win these awards as they are a testimony to recognizing the significant efforts Renault Al Babtain has made across all aspects of the business, especially our efforts towards the satisfaction of our customers who are our highest priority. Customer service and business development are core components of our internal strategy and these awards have further strengthened our commitment to excellence in everything we do”.

For Renault Al Babtain, 2017 is the year of further pushing boundaries on customer service, while proving over and again that the company is truly delivering on its promises. Senior management at Renault Al Babtain is also highly dedicated to its employees, rewarding them for their upper career trajectory. Renault Al Babtain encourages all its employees to work towards building a work culture that is collaborative and admired, as to always provide the best-in-class customer service that the world-class Renault brand commands.