Mashreq wins Best Regional Retail Bank four times over

Once again, Mashreq wins at the Banker Middle East Industry Awards, scooping three awards in 2016. The first award is ‘Best Regional Retail Bank’, which Mashreq has been privileged to receive four times in the last five years. The Bank also received the ‘Best Banking Innovation’ award which is the second time Mashreq wins this award, proving that the bank’s ongoing strategy to put the ‘customer first’ is not only working but has been recognized by the industry peers. Mashreq was also announced as a winner of ‘Best Real Estate Finance’.

Subroto Som, Head of Retail Banking Group, Mashreq, commented: “I am extremely proud of our team! Being consistent in what you do is the ultimate award and we have done just that for four years. These two awards are a reflection of their hard work, understanding the UAE’s evolving market and our customers’ needs. Mashreq is at the forefront when it comes to innovation in retail banking. Innovation is in our DNA. With the newly launched Happiness Account, we introduced a whole new dimension to our service offers as we believe that banking should be simple, fun and far more rewarding.”

The Bank recently launched the first ever Happiness Bank Account, which is a salary transfer account and rewards customers literally on the go. The new Happiness Account reflects Mashreq’s contribution towards achieving the nation’s vision of the UAE reaching the top rank in the global Happiness Index.

The Bank has proved to be passionate about elevating the Banking sector by introducing several UAE’s first innovation led solutions and services across all spectrums reflecting its commitment to its customers and the Banking industry. In its efforts to offer seamless banking to customers, Mashreq recently announced the launch of a new and exclusive mobile banking app for SMEs called ‘SnappBiz’. The aim of the app is to provide easier, more efficient and accessible services for SME customers. The newly launched app will save businessmen time, as all transactions initiated through Online Banking can be authorized from SnappBiz and vice versa. Mashreq also launched recently the launch of the all-new award-winning mobile banking application ‘Mashreq Snapp’ 4.2 which offers a fulfilling mobile banking experience with Mobile 2 Mobile, Cardless Cash Withdrawal, Snapp on Apple Watch and My Money Manager. 

Som added, “We deliver a world class customer experience, which is a key differentiating factor in the banking industry. And with the development of mobile and digital services; I see a great opportunity for personalized and contextual services. One of Mashreq’s long time goals has been to recognize each of our customers as an exceptional individual and provide the services that leverage such individuality.” 

The Banker Middle East Industry Awards 2016 is one of the region’s leading financial events. This year awards were selected by the registered readers of Banker Middle East, Islamic Business & Finance, Finance ME, WEALTH Arabia magazines as well as users of www.cpifinancial.net.