Emirates NBD and Dubai Police collaborate for an innovative digital paperless cash solution

Press release

Published November 2nd, 2023 - 06:28 GMT

Emirates NBD and Dubai Police collaborate for an innovative digital paperless cash solution

Ahmed Al Qassim, Group Head - Wholesale Banking, Emirates NBD

Emirates NBD, a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region, has partnered with Dubai Police to transition their financial transactions to paperless cash withdrawals and digitally enabled cash delivery. The initiative will modernize day to day cash management, streamlining processes for smaller, discretionary funds often used for operational expenses.

Dubai Police’s implementation of the bespoke digital solution marks a significant development in addressing challenges of paper-based cash processes. It will enable Dubai Police to transition away from cumbersome, manual methods of withdrawing small amounts of discretionary funds to a digital cardless cash withdrawal model at Emirates NBD ATMs and at partner exchange house branches. Additionally, the solution allows Dubai Police to request specific cash amounts online via Emirates NBD’s businessONLINE platform for delivery to any designated Dubai Police station.

Ahmed Al Qassim, Group Head of Wholesale Banking, Emirates NBD, said: "We are proud to partner with Dubai Police in transforming their cash management processes. This collaboration reflects Emirates NBD's unwavering commitment towards driving technological innovation across the region while continuously guiding our clients through their digital transformation journeys. As we champion the shift towards paperless payments, we are not only aligning with Dubai Government’s Paperless Strategy but also laying the foundations for the region to evolve into a premier digitized financial landscape.”

Major General Saif Mohammed bin Abed Al Mheiri, Director of the General Department of Finance at Dubai Police, added: "Our commitment to align with the Dubai Government's strategy and enhance the quality of services was a primary catalyst in forging this partnership with Emirates NBD. By transitioning from traditional cheque payments to advanced digital solutions, we will provide integrated solutions for clients by diversifying our service channels and make it available around the clock. This innovative approach not only streamlines our operations but also positions us to serve our customers with heightened efficiency and excellence."

Background Information

Emirates NBD

Emirates NBD, the leading banking group in the region, was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the Charter of Incorporation of the National Bank of Dubai (NBD) which became the first National Bank established in Dubai and the United Arab Emirates (UAE). With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 06 March 2007, to form Emirates NBD, the largest banking group in the region by assets. On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD, became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across corporate, retail, private, Islamic and investment banking throughout the region.