Dubai Customs reinforced its position as one of the most distinguished government entities in global innovation ecosystems after securing three notable achievements during its participation in the ideasUK 2025 Conference, the leading international event in institutional innovation management. The conference saw the announcement of Dubai Customs’ win of the “Idea of the Year 2025” award in the customer service category for “Al Munasiq,” an advanced platform powered by artificial intelligence designed to deliver a major leap in the process of classifying goods according to the Harmonized System (HS Code). This ...