HR Department at Dubai Customs developed a virtual assessment center to replace the traditional assessment one during the coronavirus outbreak. Employees now can be assessed against a number of metrics and KPI’s through online platforms. This will help in overall development, and determine training needs for each employee. One of these assessments will cover the inspection sector to help evaluate inspectors’ skills and knowledge, and identify their competencies and training needs. Earlier, Dubai Customs had launched “Inspection job outlook” initiative which targeted 174 inspection officers of different ranks to identify ...