Mashreq, one of the leading financial institutions in the UAE, has appointed Rania Nerhal as its Chief Client Experience & Conduct Officer. Rania will be leading the bank’s newly formed Client Experience & Conduct Group (CXCG). The new division will be responsible for enhancing the bank’s client experience strategy. It will also ensure that business continues to be conducted efficiently, ethically and effectively, and all policies are clearly and regularly communicated to all clients. Rania joined Mashreq in February 2018 as Head of Public Sector, Healthcare, Education & Energy. Under ...