Dubai Municipality and Satyam Computer Services Ltd. (NYSE: SAY), a leading global consulting and information technology services company, announced today that it will implement a complete infrastructure lifecycle management (ILM) solution for Dubai Municipality’s (DM) engineering departments.
The solution will help Dubai Municipality develop better relationships with its clients and vendors, and facilitate communication with them via online requests, payments, and progress reports.
The Municipality is one of the largest entities in Dubai, in terms employees, the volume of services it provides, and the projects it undertakes. It is a major force behind the current aggressive development of Dubai City.
Satyam along with the support of the DM management and technical team, will help DM solve numerous administrative and technology problems. For example, it will ensure that consultants and contractors are paid on time, and that material approvals occur in a timely fashion. Satyam’s solution will also enable employees to access ad hoc reports and online information to determine the status of the DM’s numerous large-scale projects.
Speaking on the occasion, Mr. Yousif Shams, Head of Systems Development and Support Unit of Dubai Municipality’s IT division said: “The ILM solution will consolidate all the project activities and will allow effective lifecycle management of all our projects.
The solution will help Dubai Municipality streamline its operations and improve relationships with our trading partners. It is part of the development section’s vision to provide sophisticated solutions to manage the relation between DM and its partners. The vision is also to provide the top management with the on-time project status report.”
Mr. Shams added: “Satyam has demonstrated an exceptional track record in implementing technology solutions in the region and we are happy to have partnered with them for our business need. The commitment, responsiveness, business understanding and technology expertise that Satyam brought into this relationship is phenomenal, and we are already witnessing the benefits of this solution. We look forward to a sustained and fruitful relationship with Satyam.”
Virender Aggarwal, Director and senior vice president for Satyam Asia Pacific, Middle East and Africa, said: “Although the solution is complex, as are the DM’s many enormous projects totally managed by DM departments, the benefits it will derive are quite simple. The Municipality will become a better business partner with its customers and suppliers, and thus enjoy better business relations with them.
“DM employees will be able to communicate with customers and suppliers more easily and effectively, streamlining operations and facilitating continuous improvement. Satyam is happy to be associated with DM and is looking forward to working with them on their future projects,” he added.
Satyam’s web-based, zero-footprint solution is based on Proliance from Meridian Systems. It is a comprehensive enterprise business solution on a native, service-oriented architecture platform. It features additional customisation on a .NET platform, and custom-developed Crystal reports.
The solution will perform several critical functions and includes analyses of existing manual and automated DM processes, delivery of a complete functional specification for configuration, reporting, data migration, and any required integration.
It will also perform configuration strategy and design, project planning and test cycles, configure the Proliance application, interface with planning and reports, and provide end-user training.
After implementation, a single tool will enable DM engineering departments’ users to manage the entire project lifecycle, including, planning, budgeting, design, scheduling, procurement, construction, closeout, and maintenance. The tool will also allow users to monitor project progress and manage project cash flow much more effectively.
Moreover, it will deliver critical business intelligence, providing enhanced visibility into the entire portfolio of projects, programs, and facilities for senior executives and mid-level managers.
About Satyam Computer Services
Satyam Computer Services Ltd. (NYSE: SAY) is a global IT consulting and services provider, offering a range of expertise aimed at helping customers reengineer and reinvent their businesses to compete successfully in an ever-changing marketplace. More than 28,000* highly skilled professionals in Satyam work onsite, offsite, offshore, and near shore, to provide customized IT solutions for companies in several industries. Satyam’s ideas and products have resulted in technology-intensive transformations that have met the most stringent international quality standards. Satyam has Development Centers in the USA, the UK, the UAE, Canada, Hungary, Malaysia, Singapore, India, China, Japan, and Australia. These centers serve 469* global companies, of which 156* are Fortune Global 500 and Fortune US 500 corporations. Satyam’s presence spans 53 countries, across six continents.
*As of March 31, 2006
About Dubai Municipality
For more information in Dubai Municipality please visit www.dm.gov.ae
