Raqmiyat, a leading UAE Systems Integration firm, has announced the launch of tailored Information Communication Technology (ICT) solutions targeting the growing small and medium business (SMB) sector in the Middle East. The ICT integrator seeks to leverage its technological expertise and strong partnerships with Microsoft, Cisco Oracle & HP to offer integrated solutions that discernibly impact operating revenues in the competitive small and medium business market.
“Our market research indicates a need for integrated SMB solutions in rapidly growing Middle Eastern markets. SMB IT solutions are different in scale and scope from those of larger corporations, and must ensure that the demands of flexibility, low operating overheads and fast turnaround requirements are met. As an established enterprise-level integrator, we are turning our attention to the fast growing SMB sector, and feel that our expertise in infrastructural and application solutions can help the business bottom line,” said Tapas Roy, COO, Raqmiyat.
Raqmiyat is introducing a range of server, storage, networking, security, telephony and backup infrastructure solutions, and is also offering integrated mid-tier application solutions addressing ERP, HR and mobility needs. The company has recently seen increasing demand for mid-tier Enterprise Resource Planning (ERP) solutions, Customer Relationship Management (CRM) solutions and Business Intelligence Solutions. The company is also providing targeted service contracts to address IT Services Outsourcing, Desktop Management, database restructuring and tuning, and technology migration services.
“At Raqmiyat, we have created a dedicated SMB cell of IT experts, sales staff and delivery personnel to offer a bouquet of customized solutions and services for medium to small enterprises. We are well aware of the SMB market requirements, and our solutions pay close attention to key variables such as price sensitivity, rapid turnaround and targeted delivery. Bringing reputable channel partners and technology providers to the market is a critical factor for market success, and we are working with key partners such as Microsoft, Cisco, Oracle and HP to offer the SMB sector a complete host of solutions,” Roy added.
Raqmiyat has recently attained ‘Managed Partner’ status from Microsoft for the SMB sector with focused solutions in the areas of databases, business intelligence & CRM. As an established Microsoft Gold Certified Advanced Infrastructure Partner, Raqmiyat now has a dedicated account manager from Microsoft in addition to support in the form of educational programs, software and marketing support to target the SMB sector. Similarly, the company is part of focused programs from Cisco, Oracle and HP.
“As an integrator, we work with a technology neutral approach that considers the problem situation independently of vendor relations before recommending a solution, and believe that this approach differentiates us from vendors pushing a specific brand of technology. We will also be providing a full range of telecommunications services packages to the SMB sector covering mobile, fixed lines, VoIP and IP Telephony, details of which will be announced in due time,” concluded Roy.
