National Arab Motors - KIA Motors Jordan received the Best Maintenance Award during the 7th Board of Excellence event, which was held from 30th January to 2nd February 2007 in Rasa Sentosa Hotel, Singapore, and was attended by Mr. Nihad Zacharia, General Manager of National Arab Motors – KIA Motors Jordan.
The event, which hosted 45 KIA representatives from Canada, Europe, Australia Asia-Pacific and the Middle East, included a Conference and workshops. Strategic vision was shared and discussions on ways to boost service capabilities through presentation of best practice case studies and ways to achieve annual goals.
“We are delighted to have earned such a recognition which puts our company under the spot light of good customer care. We will invest heavily in our pioneering services so as to raise the bar in efficiency and professional levels” said Mr. Nihad Zacharia, General Manager of National Arab Motors - KIA Motors Jordan.
The idea behind the Best Maintenance Award is ensuring customer delight through encouraging dealers who are customer focused in offering an enjoyable experience by providing a welcoming reception, and understanding of customer concerns, and transparency in communication.
Kia Motors Corporation (www.kiamotors.com or www.kia.com) -- one of the fastest growing automakers in the world -- was founded in 1944 and is Korea’s oldest manufacturer of motor vehicles. As part of the Hyundai-Kia Automotive Group, Kia aims to become one of the world’s premier automotive brands. Kia’s 14 manufacturing and assembly operations in 9 countries produce more than 1.3 million vehicles a year that are sold and serviced through a network of distributors and dealers covering 160 countries. Kia today has over 32,500 employees and annual revenues of almost $16 billion. It is the major sponsor of the Australian Tennis Open and an official worldwide sponsor of the Davis Cup. From 2007 to 2014, Kia will be an official automotive partner of FIFA -- the governing body of the FIFA World Cup. Kia Motors Corporation’s brand slogan -- “The Power to Surprise” -- represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation.
