Ooredoo has conducted a Youth Focus Group Research initiative in Oman to better understand the needs, expectations and perceptions of young customers aged 18 to 25. The research gathered direct feedback on Ooredoo’s mobile services, fixed-line services, digital platforms and brand experience, helping the company improve customer experience and develop more relevant products and services. The sessions reflected Ooredoo’s commitment to listening to customers and placing young people at the centre of future service development. As digital behaviour continues to evolve, the youth insights captured through the research help Ooredoo ...