Traffic reroute for cable cut

Press release

Published January 25th, 2016 - 06:00 GMT

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We would like to proactively inform our customers about multiple submarine cable cuts that took place near Egypt on our partners’ cable systems late last night on 23 January.

Work is currently underway on priority to repair the affected systems, and we are in constant touch with the submarine cable system providers. We have proactively taken all measures to re-route traffic through alternate cable systems to minimise impact. Some of our customers, however, may temporarily experience slowness in broadband speeds during peak times.

We regret the inconvenience to our customers and shall provide an update once we receive further information.

Background Information

Emirates Integrated Telecommunications Company (du)

Ever since we opened for business in 2006, we have worked hard to enhance and expand our bouquet of services in an industry that is at the heart of economic and social transformation. Bringing people and businesses together is what we do best, offering mobile and fixed telephony, broadband connectivity and IPTV services to people, homes and businesses all over the UAE. We also provide carrier services, a data hub, internet exchange facilities and satellite services for broadcasters.