PEC Al Sadd expansion positively received by patients

As one of the leading healthcare providers in the Middle East, Hamad Medical Corporation (HMC) is continuing to expand and improve its facilities and services to provide the safest, most effective and compassionate care to its patients.

The Pediatric Emergency Center (PEC) in Al Sadd went through some remarkable changes in late 2015 as part of HMC’s expansion program. This saw an increase in its capacity and improved service delivery as part of a comprehensive expansion and refurbishment program. 

PEC Al Sadd is now 25 percent larger than it used to be before the refurbishment. It has 22 extra beds distributed across 13 treatment rooms, as well as six triage rooms, an emergency procedure room, and an isolation unit.

Patient feedback about the expansion has been extremely positive with a noticeable increase in the number of patients visiting PEC particularly among nationals after the expansion. Mr. Majeed Al Aquidi, a recent visitor to the PEC Al Sadd since its expansion, has spoken of his own experiences of the quality of care his daughter received at the facility.

Mr.  Majeed Al Aquidi brought his three-month old daughter Adari to PEC Al Sadd seeking urgent care.  Preliminary tests and a chest x-ray revealed that she had acute bronchitis. After six days of treatment at PEC Al Sadd, Adari was admitted to Hamad General Hospital where she spent another 18 days before making a full recovery leading to her subsequent discharge.

Talking about his experience at both PEC and HGH, Adari’s father, Mr. Majeed said: “The nurses and staff were superb. They took great care of Adari at every stage of her treatment, constantly keeping a very close eye on her.”

“I would like to thank the clinical team who looked after Adari very much for all their help and support and their extraordinary care that made me and my family feel at home. I extend my sincere thanks to all medical staff at the PEC as well as at HGH for their highly quality care and compassion. The doctors took to talk with us to help us better understand the situation, understand the treatment options available, and make informed decisions about what was best for Adari’s health.”

Ms. Majeed continued: “Adari’s illness was a tough time for our family, but the situation could have been much worse without the dedication, commitment and expertise of the clinical staff, and the care, attention and compassion of the support staff. My family and I are truly grateful for the level of care my baby received.”

“I can confidently recommend the PEC Al Sadd to all parents whose children have health issues and need urgent care. My family and I are very satisfied with the quality of care we received and I also noticed a big reduction in the waiting times from before the expansion,”  Ms. Majeed added. 

The Pediatric Emergency Center Al Sadd is located on Suhaim Bin Hamad intersection, Mirqaab Al Jadeed Area 39. It is open 24 hours a day, seven days a week.