Kia Jordan receives Golden Award in automotive category at 2015 Pan Arab Application Awards

Kia Jordan was recently recognized for its technological innovation in the customer service field, winning the Golden Award in the automotive category at the 14^th annual Pan Arab Application Awards for its state-of-the-art mobile customer service application, the Kia Jordan (NAM) app. The ceremony was held in November at Al Murooj Rotana Hotel in Dubai.

National Arab Motors – Kia Jordan received this latest accolade due to the exceptional success and versatility of its mobile customer service application. Criteria for the award included creativity and innovation in design, ease of download and use, operational performance and efficiency, clarity of content, and the overall value provided by the application. Through Kia Jordan’s mobile app, customers can easily book their maintenance dates, locate the nearest customer service touch point, and pull up vehicle data, among other features.

Commenting on the occasion, the Vice Chairman of National Arab Motors – Kia Jordan, Mohammad Alayyan, expressed his pride at receiving this prestigious award, highlighting the fact that this latest accolade serves to recognize the company’s tireless efforts to elevate and promote the Kia brand in Jordan and throughout the region. The company works to make Kia a preferred automaker among local consumers, not only because of the strength of its products, but also through its unrivalled customer service.

Alayyan added that National Arab Motors – Kia Jordan is committed to adopting and implementing international best practices, particularly through its attentive, comprehensive approach to customer care. Through Kia’s internationally renowned approach to service, National Arab Motors is helping to redefine the automotive customer experience throughout the Kingdom, elevating customer service standards for other automakers and supporting the growth of the national economy. Alayyan concluded by thanking the company's employees for their tireless efforts to serve Kia’s customers across Jordan.

The Pan Arab Application Awards are organized by the Pan Arab Excellence Awards Academy, in cooperation with the Arab Organization for Social Responsibility and TATWEEJ Academy. The awards aim to both inspire and reward innovation in the field of web and mobile development. The academy relies on international standards in the selection of its judging panel, and has adopted judging and assessment methods that involve the highest degree of transparency.