Jebel Ali Port wins top industry award

DP World’s flagship Jebel Ali Port has been recognised for excellence in container terminal operations at the first ever Navis Inspire Awards 2015.

HE Sultan Ahmad Bin Sulayem, Chairman of DP World said the sought after industry prize underlined the global marine terminal operator’s customer centric approach, innovation, process excellence and commitment of its employees.

Mr Bin Sulayem’s comments were made in a special event held in Dubai to celebrate the award and to congratulate DP World’s UAE Region team for the achievement. DP World senior management including Vice Chairman HE Jamal Majid Bin Thaniah, Group CEO Mohammed Sharaf; Senior Vice President and Managing Director of UAE Region, Mohammed Al Muallem, and UAE Region’s Chief Operating Officer Mohammed Ali Ahmed also attended.

Navis, a provider of operational technologies for leading terminal operators, revealed the winners of the awards in a special ceremony in San Francisco, California, USA. The trophy for Excellence in Terminal Operations was received there by Mohammed Ali Ahmed, Chief Operating Officer, DP World, UAE Region and Pedro Caballero, Director for Terminal Planning and Performance.

HE Sultan Ahmad Bin Sulayem, Chairman of DP World, said: “Winning this global award is a top honour. Our vision for the business, strategy, customer focus and engagement are all key features integral to the success of our operations at Jebel Ali where an inspired, skilled and experienced team is delivering first class performance.

“Providing excellent customer service coupled with motivated employees are among our top priorities alongside a continuous drive for innovation and process excellence. These factors have combined to bring about this success.

“The award also reflects the achievements of Dubai. We are fully supportive of Dubai’s strategic plan in line with the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum Vice President and Prime Minister and Ruler of Dubai to turn the emirate into a leading economic and trading hub.”

Mohammed Al Muallem, Senior Vice President and Managing Director, DP World, UAE Region, said: “Customer service is at the heart of everything we do and we ensure we stay ahead of demand so our customers can maximise the efficiency of the supply chain and improve their competitiveness.

“I am delighted to see that the efforts of DP World are making a difference and we are very proud of our Jebel Ali team for achieving this recognition. We have invested significantly in infrastructure, equipment, technology and training at our terminals to ensure we can serve our customers’ efficiently and help them realise the benefits of scale the new, larger generation of vessels bring.”

Mohammed Ali Ahmad, Chief Operating Officer, DP World, UAE Region, said: “With increasing vessel sizes and port calls reducing time spent at the quayside has become a critical factor in our customers’ profitability.

“The judges assessed Jebel Ali on how it is increasing port productivity and enhancing terminal operations, in line with our own goal to create a world class port facility offering new processes and the finest systems. I congratulate all our people in at Jebel Ali and our customers for their business and valuable contribution.”

The Navis Inspire Awards recognise excellence in container terminal operations and highlight companies who use the Navis terminal operating system (TOS) and optimisation modules to innovate, optimise and deliver value at their terminal facilities and in their broader communities. Categories for the Awards include Terminal Operations Improvement; Innovation; Customer Impact and Community Impact.