Jaguar Land Rover MENA announces Technician of the Year 2015 winners

Manufacturer of premium luxury vehicles, Jaguar Land Rover MENA, has just announced Koudi Kamal from Morocco as Jaguar’s Technician of the Year 2015 while Jinto Thomas from the United Arab Emirates was named Land Rover’s Technician of the Year for MENA.

Making it through the semi-finals as part of the twelve Jaguar Land Rover finalists who emerged from Iraq, Lebanon, Jordan, Egypt, Morocco, Qatar and the United Arab Emirates, Koudi Kamal and Jinto Thomas competed during the final regional leg of the Jaguar Land Rover Technician of the Year programme at the Dubai Autodrome, located in DubaiUAE

Hoping to claim the Jaguar and Land Rover Technician of the Year title, finalists went through a series of theoretical and practical evaluations to demonstrate the first-class technical support and customer service promises that Jaguar Land Rover prides itself on.

Rob Preston, Customer Service Director at Jaguar Land Rover MENA, said: “This is the first Jaguar Land Rover competition of its kind in the MENA region and it is a great initiative to celebrate the highly talented pool of individuals who drive the Jaguar Land Rover business forward every day across the region. As long-term investors in our people, we understand that training and development are key. The Technician of the Year platform has helped us demonstrate the dedication to excellence which lies at the heart of our Jaguar Land Rover team’s efforts to create first-class experiences for our customers.”

Training Academy Manager Daron Lloyd added: “Customer Service is a high priority for Jaguar Land Rover’s business agenda and we are committed to providing each employee with training dedicated to developing their technical and non-technical skill sets. Rewarding technicians who excel at their expertise inspires the same level of distinction across the entire network and we are excited to see our Jaguar Land Rover Technician of the Year programme become an annual event in the MENA region . We are extremely proud of Koudi Kamal and Jinto Thomas and will support them as they compete in the Global Jaguar Land Rover Technician of the Year finals that will be held in the United Kingdom later this year.”

Jaguar Land Rover launched a dedicated Regional Training Academy in Dubai in 2014 designed to deliver training programmes to retailers and staff across the MENA network. Now, with 40 retailers across 18 markets in MENA, and a further 24 retailers expected by 2017/18, the Academy serves as a dedicated regional training facility to enable Jaguar Land Rover to replicate the in-depth training offered by its UK-based Academy.