Five DGEP awards go to Dubai Customs

Press release

Published April 20th, 2016 - 05:34 GMT

During the event

HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, in presence of HH Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council, and HH Sheikh Maktoum bin Mohammed bin Rashid Al Maktoum, the Deputy Ruler of Dubai, and dignitaries from the government,. awarded 5 DGEP trophies to Dubai Customs

Now in its 19th year, the Dubai Government Excellence Program 2015 – 2016 awarding ceremony was held earlier today (Tuesday, April 19, 2016) at the Dubai World Trade Centre.

The award categories granted to Dubai Customs are the coveted Distinguished Government Department, the Best Innovative Idea, which went to the Smart Customs Inspection System (Smart Table), the Distinguished Field Employee, to Ahmed Abdulla Al Ghais, Inspection Officer at the Passenger Operations Department, the Distinguished Woman Employee to Naeema Saeed Al Niemi, Customs Valuation Assessment Manager, and the Unsung Hero to Gulam Mohammed Gulam, worker.

HE Sultan Ahmed bin Sulayem, Chairman and CEO of DP World and Chairman of Ports, Customs and Free Zone Corporation, was all smiles when Dubai Customs was named winner of the Distinguished Government Entity. “We couldn’t be happier about being recognized with such prestigious awards. This recognition validates how Dubai Customs is raising the bar for the government sector.

“Following in our leaders’ footsteps and thanks to our hard-working, dedicated, and outstanding employees, Dubai Customs managed to keep pace with modern trends and fostered a wok environment conducive to innovation and excellence,” said Bin Sulayem.

The Director of Dubai Customs HE Ahmed Mahboob Musabih said he was very content with the accolades. “These awards are more validations of the progress that Dubai Customs has made so far in adopting innovation and creativity as pillars in the approach to simplifying procedures, streamlining trade and making customers happy. Winning these awards today is a direct result of this approach.”

The Director of Strategy and Corporate Excellence Ahmed Abdul Salam Kazim underscored that the one-team spirit and employees’ consolidated efforts and dedication are the key factors behind Dubai Customs’ deserved winning of these trophies. “Government entities are seeing the positive outcomes of incorporating quality and excellence in their processes. This is one of the core values of the Dubai Government Excellence Program, which offers a continuous motivation for all departments to bring to the table more innovative projects and initiatives in all areas,” Kazim added.

Background Information

Dubai Customs

Dubai Customs is one of the leading government departments taking part in enhancing sustainable development and promoting Dubai’s image worldwide, turning it into a principal capital, business and tourism destination, as it facilitates smooth movement of legitimate trade and leverages economic and social development, the matter which is consistent with its slogan stating "gateway to Dubai’s prosperity", because prosperity is usually based on free trade through a safe, fast and practical environment to meet the needs of people and adapt to their requirements. This in addition to DC’s main role to protect society and borders against those who try to smuggle prohibited substances to or through Dubai threatening the community safety and security.