A delegation from the General Committee for Documentation and Telecommunications in Libya, led by Muhammed Muammar Al-Gaddafi, visited Dubai eGovernment to gain first hand information about the digital transformation in the emirate and learn from the Dubai eGovernment experience.
Welcoming the delegation, Salem Al Shair, Director of eServices, Dubai eGovernment said, “It is an honour to welcome our Arab brothers and share with them our experiences in the area of eGovernance. We rely on the clear directives of H.H Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of UAE and the Ruler of Dubai, to help our brothers draw from our expertise in eGovernance.”
Al Shair also added “We value the efforts of the Libyan Republic in opening up to the world of technology and knowledge. We are ready to ease their hurdles and challenges and share our achievements of Dubai eGovernment throughout these years, so that they in turn benefit from us.”
Al Shair demonstrated the different levels of growth in eGovernment, starting from the first call given by H.H Sheikh Mohammed, who prioritized that Dubai eGovernment had to set an example in adapting with the developments in the region and provide, easy and fast services for the public, thus positioning Dubai as a leader in the economy based on knowledge.
Al Shair explained that both the centralized services and infrastructure were the backbone of Dubai eGovernment. Replying to the questions posed by the delegation, Al Shair explained to them the benefits of the range of services such as ‘ePay’, ‘eHost’ and ‘Ask Dubai’, describing them as some of the most important eServices initiatives of the emirate.
The leader of the Libyan delegation, Mr. Al-Gaddafi hailed the efforts of Dubai and said he was keen to learn more about the initial hurdles and challenges that Dubai eGovernment had faced, especially after reading ‘e4all’- the official Magazine of Dubai eGovernment. The Libyan delegation discussed a variety of topics at the meeting. They appreciated the eGovernment efforts in coming up with useful eServices and constantly enhancing such eServices for easing the lives of the people of Dubai.
Concluding the meeting, Salem Al Shair thanked Muhammed Muammar Al-Gaddafi and the accompanying Libyan delegation for visiting UAE. He also wished the Libyan community and its people, prosperity and growth.
Dubai eGovernment is a pioneering initiative in the region to provide online services across the spectrum of corporate and community life in the emirate. It also has a vision to integrateindividually automated government departments under the single umbrella of the eGovernment initiative, thus empowering employees across lines of businesses and levels of government, besides facilitating the lives of citizens and customers of the government. Dubai has taken a lead in the region in deploying eGovernment applications and is among the first few governments in the world to provide such integrated services to its citizens. The eGovernment portal (www.dubai.ae) is a single contact point masking the complexity of the bureaucratic procedures, and guiding access to all services in the easiest possible way. In addition, the eGovernment initiative seeks to improve and enhance procedures by maximizing the benefit from technology, so that users from all walks of life will be able to utilize the portal for their specific needs with considerable ease.
